Return Policy

Shop with Confidence! 

Here at Lolita Collective we want you to be happy with your purchases. We accept item returns for a full refund. 


If something doesn't fit, we will gladly send you a label to ship it back to us via USPS for a full refund. Our warehouse is located in Chicago, IL. Even items that shipped from international destinations can be returned for a full refund to our United States location via a label printed from USPS. 

I ordered something and I'd like to return it, what do I do? 

Shoot us an email at contact@lolitacollective.com ! Please include your order number and the reason for the return in your message so we can best assist you. 

Our team will take 24-48 hours to respond. If you don't hear from us within this time frame, please reach out via social media as it's possible your message ended up in our spam folder! 

Please understand that we only accept returns within 15 days of delivery 

My item arrived broken! Help!

Oh no! Mistakes happen in packaging. Please send us a message at contact@lolitacollective.com and we will be happy to send you a refund. 

Please understand that we only accept returns within 15 days of delivery 

If you have any further questions, please email us!

Thank you very much for supporting our small business!